We travelled as a group of 12 ; 2 families of 5 people plus my husband and myself. We stayed at the Royal Towers to be closer to the water parks for the kids. From the airport, we took a mini van taxi that cost us $70. Others were charging $150 for the 12 of us. You gotta bargain. Generally... more

We just returned from the Atlantis resort. We stayed at the Royal Towers hotel. They upgraded our terrace room to a water view because we were celebrating my daughter's 21st birthday. Very nice hotel. We had a great time, the weather did get a little chilly, but it was an unusual cold front that sometimes happens - most days were... more

The housekeeping staff stole my jewelry from my room. The security person never contacted me to follow up on this. I have made repeated attempts with the Atlantis and they ignore me. Can you believe that? Please do not stay at this property. We feel so violated by this abuse. more

We have just returned from an awesome holiday at Atlantis. I had read a lot of reviews on TripAdvisor and was a little concerned. However we received fantastic service from start to finish. We were in the East Tower on the 12th floor with a balcony you could sit on and looked out over the Aquaventure, The Dig, lagoon and... more

My husband and I and our two children (ages 10 and 12) visited the Royal Towers at Atlantis from November 5th-10th, 2008. Let me first say that we had a wonderful family vacation. There were a few things that were less than perfect, but they did not spoil our vacation. The resort is huge and we had plenty to do... more

Had a great family vacation at the Royal Towers. Room was nice but not 4-5 stars. Beds were comfortable and suite room provided a good sitting area. No fridge in room, had to use suite room sink with continual refilling of ice. A few facts: Meal plan is a great idea for those who love breakfast, but it limits nightime... more

Just got back from a 3 night stay at the Royal Towers and everything was great. We were upgraded to a Jr. Suite overlooking the resort/ocean and it was beautiful. Our room was cleaned every day with turn down service at night. The staff were all wonderful, friendly and always helpful. Meals were excellent. we ate at Mesa, Dune and... more

We have just returned from a 6 day stay at Atlantis.....which we approached with a great deal of worry and trepidation given the reviews we read before going. All we can say is......were we at the same resort?!!! We had an absolutely amazing fantastic week with our two children ages 11 and 8. Nov 04-10th/08 and we will definitely be... more

I stayed with my husband and 2 kids aged 8 and 11 at the Royal Towers. The room was clean and modern, it was up to date. The check-in was fine and they helped us to locate our lost luggage. The size of the place phased us a little - make sure you bring comfortable shoes! The water park was... more