Just returned from a weeks stay. Place is fabulous. Everything is very new and very clean. The staff is very attentive. Place is right on the beach. The beach is one of the nicest we have ever been to - very clean and very wide. The place has huts on the beach which are free to use. They have an... more

Accommodations at the Grand Mayan Acapulco were excellent. My wife and I visited for two weeks with another couple, sharing a two-bedroom suite. We split our views - one week golf view, the other week ocean view. The ocean view was impressive, but the golf view was more comfortable for use of the balcony in the afternoons. Roberto Alarcon provided... more

We just came back from a week in Acapulco & stayed at the Grand Mayan. Our suite was great & all of the people working there had great attitudes. We thoroughly enjoyed the lazy river - just drifting along in an inner tube. We were surprised with the late check in - 5 pm. Make sure that you have your... more

The last thing you would ever expect to happen when you and your three year old daughter go into the private mini pool on our balcony is to have your child step in glass. We were already in the hotel for two and a half days when this happened. This was the first time that anyone of us on the... more

My girlfriends and I stayed at the Grand Mayan Acapulco in late October. I guess we lucked out and got an ocean view room because it was the off-season, but our room was beautiful and well appointed. The beach, pool and whole property was very stunning and we had a lovely time at the hotel. I also found the staff... more

We spent two weeks at the Grand Mayan and really enjoyed our stay. The rooms were very clean and the daily service was excellent. The pools were cleaned daily and were a lot of fun. They have an excellent children's pool area. We ate several meals at the resort and were pleased with the quality. We took several tours of... more

We stayed at the Grand Mayan from 11/1 to 11/8 and it is truly a mega-resort. The grounds are outstanding and of course the pool is tremendous. We found all staff to be very friendly and accomodating. It seems that the motto of the resort is CLEAN, CLEAN, CLEAN every where you look you will find people cleaning from floor... more

Roberto Alarcon is the real deal! All of the reviews here do not even do him justice, he is the best. Roberto owns and runs a tour guide and transportation service in Acapulco. He is always on time, flexible, and speaks excellent English. He also has the best local restaurant recommendations - Su Casa, Linda Vista, and El Oviedo. Roberto... more

The Grand Mayan was absolutely beautfiul and certainly one of the nicest resorts that we've stayed at. The grounds were lush and pristine and the huge, meandering pool along the beach was lovely. We obtained adjoining rooms though a timeshare trade and these rooms typically overlook the grounds rather than the ocean, but that certainly wasn't a problem at all.... more