(5 votes) 
(3 votes) 
We did a ton of searching on the internet. Especially watched Trip Advisor reviews and we were a bit concerned with the overbooking reviews. Our experience was so great though. We had our 3 older children with us, 15, 19, 21 so we needed 2 rooms. We had booked ocean view and they were available but I did ask about... more
Gran Porto Real Resort and Spa, Playa del Carmen
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Gran Porto Real Resort and Spa
TripAdvisor Traveler Rating:
1,060 Reviews
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A summary score based on quality, quantity and age of traveler ratings.
1,060 Reviews
TripAdvisor Popularity Index:
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Measures overall traveler satisfaction based on ratings, reviews and other sources.
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Constituyentes No. 1, Playa del Carmen 77500, Mexico
Property Type: Resort
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Hotel featuring an assortment of amenities, sports facilities and leisure activities.
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TripAdvisor Traveler Reviews
TripAdvisor Traveler Rating:
Based on 1,056 traveler reviews
Based on 1,056 traveler reviews - What to Expect:
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Rooms
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Service
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Value
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Cleanliness
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Pool
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- Recommended For:
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Families with teenagers
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An amazing honeymoon
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Families with young children
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Older travelers
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Young singles
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Jan 3, 2009
2/2 found this review helpful
We went with 2 other couples in 2007, went in 2008 on our Honeymoon, and are going back in 2009 the end of April with another couple. We love the size of this hotel, (about 300 rms, not alot of walking like mega resorts) the staff will bend over backwards for you. The 3 different restaurants give you a great... more
Jan 1, 2009
2/2 found this review helpful
Although slightly apprehensive about going to the Gran Porto Real because of the negative comments viewed before leaving, I would have to admit I was very pleasantly surprised. The food is great, at both the Italian and Mexican restaurants (which, by the way, are unlimited in their usage!!!) The inside buffet was also good. The outside beach buffet, I will... more
Jan 1, 2009
1/1 found this review helpful
We had a really great two weeks at the Gran Porto Real. We took notes left by tripadvisor member with us (family with young children - stay August 2008) which was very helpful, thank you! On arrival, we were given a free upgrade to a Junior suite but heeded the afore mentioned member's advice and decided to view first and... more
Dec 27, 2008
2/2 found this review helpful
This was our first experience with an all-inclusive. Found the property to be immaculate throughout and most of wait staff at pool, bar and Italian restaurant to be quite good. Our dinner at the Italian restaurant was very good. Sand is nice and white and beach is well-maintained. Beach soccer, volleyball, kayaks, sailing all fun and beach staff very helpful.... more
Dec 23, 2008
My boyfriend, parents and I just returned from our stay at the Gran Porto Real (December 17 - 23). We couldn't have asked for a better vacation. I've noticed that a lot of reviews complain about things unrelated to the hotel (i.e. airport issues ruined trip so hotel gets bad review - what?), so I will only talk about our... more
Dec 23, 2008
2/4 found this review helpful
As you might expect, you select a room category by name and features. This resort commonly asks you to upgrade upon arrival for a fee. The problem is that if actually booked and paid for that category and they sold the last one to someone else, when you get there they do not have a room for you. They will... more
Dec 16, 2008
2/2 found this review helpful
My wife and twin 4 yr old daughters stayed at Gran Porto from Dec. 5th to Dec 11th. Our check in was OK and we ended up with a nice Jr. Suite along the road. It was very spacious, comfortable and quiet.(303). We used most of the facilities including the kids club where we dropped our girls off for about... more
Dec 10, 2008
5/5 found this review helpful
My wife and I stayed at the GPR 11/22 thru 11/29; we had a wonderful time. I want to thank those that have posted a review on the GPR as we found it to be very infomative and used this input to confirm our decision to book our vacation at the GPR. We found our experience to be pretty much... more
Dec 10, 2008
4/4 found this review helpful
My husband & I just returned from one of our greatest trips yet! We stayed at the Gran Porto Real in Playa Del Carmen for our 10 year wedding anniversary, and it could not have been better. We have stayed there at least 5 times in the past and each time was great, but this time exceeded previous stays by... more
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