Toilets didn't work properly. Food and Drink was never prepared the same way twice. Room service was the cheapest way to eat. Example. . .Hamburger room service cost 85 pesos, restaurant on site cost 135 pesos, same meal???? Posted time schedules are only suggestions. If you received a preventative maintainence note, electricians, painters, etc. tear apart the room for the... more

Our friends have a time share and they wanted to share. Wouldn't want to disappoint them, right? So we went along with them and their mom to the resort, five of us in all. Check-in was very pleasant. We were treated with respect. We were put in building 7 for 1 night but moved to 3 since the mom had... more

I was at Mayan Palace Mayan Riviera for 2 weeks in early December and had a really great time! It was my first time using my timeshare, and I really bought it more to force myself to travel the world (by trading) than to actually visit Mexico -- I didn't think I would enjoy the resort experience that much. I... more

This was my 4th time to this resort and must say they continue to impress and improve the resort. I was there between the devastating hurricanes in 2005 and they have not only made repairs, they continue to improve. We were there 12/5 -12th and had a fabulous time and met wonderful guests and staff members. The resort is a... more

Horrible pushy people. Expensive once you get there although not to get there. Waste of time and money. more

We spent 10 days at this resort, and enjoyed it very much. The resort is beautiful, the rooms are very nice, the restaurants good, and the pool is truly awesome ! However, access to the Sea left much to be desired. I am a "beach" person and was truly disappointed in accessibility to the water. The area was very rocky... more

We stayed at the Myan Palace from Dec 13th to Dec 20th. I had also read many reviews of both good and bad,but remained optomistic. We had a 2 bdrm / 2bath ajoining suite which was large and functional. The furniture like most in mexico was dated but in good condition. The maid service was great in the eve for... more

We stayed at the property from December 14-21, 2008. We are members of Mayan Palace and have stayed at two other properties. This one is huge. If you're staying at the Mayan Palace, try to get as low a building number as possible. When you make your reservations, you can make a request but they really don't pay any attention... more

I am a member of Mayan Resorts. We had never been to Cancun before and wanted to try it. I had a great time in the surrounding area which is full of activities. However we will not be goint back to the Mayan Palace. Reasons 1. Rooms you could hear everything of both sides of you and anyone walking down... more