Horrible service and horrible experience. Would advise everyone to stay away from this place. They have no idea how to treat clientele. The booking agent was horrible and the manager far worse. You can get much better value for your money. They do not understand what service means. more

Stayed here for two nights while in town on business. Location is good, right downtown and connected to the Pacific Centre Mall. As other reviews will confirm the rooms are dated but clean and well maintained, and the service is excellent. While I was upgraded to a suite at no charge, the bottom line is that I never felt comfortable.... more

We spent one night at this hotel in a 1 bedroom suite. Service, restauant and food were outstanding. The location is good. The room was spotless. The problem with this hotel as has been stated before is the very dated rooms. Our room smelled very old and musty. Small TVs, small bathroom, old furniture. Very disappointing. The bellman told me... more

Multiple stays at the Four Seasons for business and one romantic weekend getaway. Great location. Hotel is a little bit dated, however, best service I have ever had at a hotel. Great gym and pool. My only other reference in Vancouver is the Metropolitan (opposite the Four Seasons), so where possible I will compare the two. Rooms: Little bit dated,... more

I thoroughly enjoyed my stay at the Four Seasons hotel. The room was very large with two double beds, a full sitting area and a desk. The bathroom was very large and fully stocked with amenities including the great white bathrobes. Service was superior; whether it was room service or the front desk everyone was very helpful and willing to... more

Vancouver is a fabulous destination. It has world class parks, attractive beaches and yacht harbors, urban amenities, outstanding restaurants and great people. What it lacks is a Four Seasons hotel. This property just does not make it when compared with other FS city hotels and resorts. As mentioned in several other posts, the big problem is the building itself. It... more

We have stayed at many FS properties across the world and truly appreciate the brand. I knew from other reviews that this would not be a five star location. Let me state that the property was clean, everything was in working order, and it was well located. The reason that I booked this hotel is that I hoped that the... more

As many other reviewers have commented, the public areas of this hotel are new and very attractive. Unusually for a city hotel, there is also an indoor/ outdoor pool with a little garden. The Yew Restaurant is good; the service is also excellent and absolutely up to the usual Four Seasons standard. The rooms, however, really let the hotel down,... more

The Vancouver Four Seasons is a very nice property, but not as nice as many of the other properties in the Four Seasons property. The location is good. It's close to the convention center, the art museum and a mall (as well as the Robson Street entertainment and shopping district). It can be awkward to drive to, given the number... more